Protect Your Move










Executive Class Moving AZ aims to uphold our motto of full disclosure and trust. As such, we make an unconditional guarantee that every one of our relocation specialists will go over all packing costs and any other additional charges that you may face. Below is a handful of ways that movers may attempt to take advantage of you. Protect your belongings and your sanity.
For more information on how you can protect yourself, see the Official Department of Transportation Guide.

LATE (OR NEVER) DELIVERY:

This scam may be the worst of the bunch. A mover will come and pack, load and promise to deliver your belongings “on time.” Then, they call saying your goods are in the back of a truck behind two other peoples’ belongings, so you can’t receive your furniture until theirs is delivered first. If the mover has a licensing violation and their truck is impounded in transit by the Department of Transportation, all your valuables are stuck on board until the truck is released. Either of these situations result in your goods being delivered weeks late…or not at all.

RECKLESS ABANDONMENT:

This happens often with a rogue mover. A fly-by-night mover will take your money, load your belongings, then close up shop and flee, abandoning your shipment either on the truck or in a private storage facility.

This scam allows the mover to take off with your money and your belongings. If you are lucky enough to find where your belongings ended up, expect to pay exorbitant amounts of money to retrieve them from the storage locale.

THE HOSTAGE:

A mover provides you with an estimate, only to add extras on once they have your belongings in their possession. Basically, their estimate is not valid, and they can tack on as many additional costs as they’d like – doubling or tripling the cost of your move. If you want your furniture back, you have to pay the additional cost.

BAIT & SWITCH:

A mover will provide you with an estimate for the cost of your move, and then switch this arranged deal at the last minute. They sell you on a low price, but in the end, the cost of your move ends up being nothing close to what you agreed to.

TRUMPED UP CHARGES:

A mover will tack on additional charges based on unfounded reasons: After the mover gives you an estimate based on weight and your valuables are on their truck, they then charge you extra, claiming the cubic feet have exceeded the weight estimate. Since this is impossible to calculate, you’re stuck paying the fees or forsaking your goods.

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